Shipping and returns

How an order moves

1. You send your order and card details.
2. We confirm the design, price and payment details with you.
3. Once you approve, we produce your cards.
4. We deliver them and share tracking where available.

Delivery

Delivery time depends on design approval, the material you choose and your location. We confirm an estimate with you on WhatsApp before production starts. Delivery charges, if any, are shown in your order confirmation.

Custom orders

Cards with your name, logo or engraving are made specifically for you, so we cannot accept returns just for a change of mind once production has started. Please check the design proof carefully before approving it.

Faulty or damaged cards

If a card arrives damaged, or does not work when tapped, message us within a few days of delivery with a photo or short video. We will repair or replace it.

These terms are a starting draft. Review them before launch and adjust to your actual process.